Domino’s to tackle pizza quality consistency issue with AI technology
Domino's latest production quality innovation, DOM Pizza Checker, has now used artificial intelligence and machine learning to successfully scan more than xiii million (one.3 crore) pizzas in order to boost product quality scores past more than 15% (as rated by customers) since launch. In the end of May 2019, Domino'south Australia launched the DOM Pizza Checker in Commonwealth of australia and New Zealand. With this launch the visitor plans to tackle another store-level issue with AI technology, that is, consistency of pizza quality. DOM Pizza Checker is a smart scanner that checks each pizza against a dataset that shows what a 'perfect' pie should look like.
Now in the latest update to this applied science – a start for the manufacture – customers will be shown a real-time image of their pizza before it'south cut, boxed and hustled out the door, ensuring there are no more 'surprises' when it comes to pizza quality and consistency.
Customers will now have complete visibility over their meal from the moment they order – everything from where information technology is in the making process, to whether information technology has passed a quality test, what it looks similar fresh out of the oven and when it will exist delivered.
Domino's Commonwealth of australia and New Zealand chief executive officeholder Nick Knight mentioned that DOM Pizza Checker would work alongside squad members to increment product quality and consistency. He added, "There's nothing more than disappointing than opening a pizza box to find a poorly made pizza, whether it be a lack of cheese, uneven topping distribution, or incorrect toppings all together. Our squad always strives to go information technology correct, only the reality of a busy shop can sometimes hateful pizzas become out which are below the loftier standards we pride ourselves on – and we desire to fix that."
He further added, "With DOM Pizza Checker keeping an 'eye' on product quality, our customers tin take greater confidence that their pizza volition look every bit it should – and if information technology doesn't, we'll go far right by making it again."
DOM Pizza Checker is a smart scanner that sits above the cutting demote and uses advanced machine learning, artificial intelligence and sensor technology to brand a real-time assessment as to whether a pizza is quality approved – based on pizza blazon, right toppings and even distribution.
"There is currently no quick service restaurant in the world that can assure customers their order has passed a quality test and transport them an actual paradigm of the repast they volition receive," Knight said.
"When we beginning appear the concept, people questioned whether the applied science would piece of work. Ane month since our national launch and nosotros're really pleased with the results just we want to go on improving, because we're hungry to be better," he said.
The visitor stated that from xv July 2022 onwards, all customers beyond Australia and New Zealand will be able to view a real-fourth dimension image of their pizza on the cut bench via the Live Pizza Tracker page and as part of this process it will exist notified whether information technology has passed a quality exam or is being remade.
Source: https://packagingsouthasia.com/she-safety-health-and-environment/regulation-compliances/food-safety/dominos-to-tackle-pizza-quality-consistency-issue-with-ai-technology/
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